So today I decided to call Shaw and find out about the new Extreme-I service. The women tells me that I have to bring my modem to a Shaw store exchange it for a new one, install it, then call and wait on hold to have someone activate the little bastard.
How about they bring the new modem to me, install it for me, activate for me and be damn happy to do it.
And on a side note, I checked my usuage for a year I have hit 475907 MB which is a grand total of 465GB. Damn I was hoping for 500GB over a year, well I still have a few days I might still hit it.